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X-WR-CALNAME:Maus Family Auto University
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DTSTART:20260308T030000
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DTSTART;TZID=America/Halifax:20261012T120000
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SUMMARY:109 BDC Training-Appointments
DESCRIPTION:This course is required for BDC, PA Level 1, PA Level 2, Valet & SA Level 1 Certifications.\nThe purpose of this course is for the associate to understand appointment basics\nThe student will learn the following impact items…\n\nAppointment Basics\nSetting Customer Expectations\nAppointments VS. Non-Appointments\nTaking the Customer Concerns\nHow to answer Customer FAQs\n\nThis class is designed for the following associates… Service Advisor, Service Manager, General Manager, Cashier, Valet, Technician, Parts Manager, Parts Associate.\nTake Quiz Replays\n
URL:https://mausfamilyautouniversity.com/events/109-bdc-setting-appointments/
CATEGORIES:All Courses,BDC Certification,Parts Associate Level 1,Parts Manager Certification,Service Advisor Level 1,Service Manager Certification,Valet Certification
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