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DTSTART:20260308T030000
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DTSTART;TZID=America/Halifax:20270111T120000
DTEND;TZID=America/Halifax:20270111T130000
DTSTAMP:20241230T102743Z
CREATED:20241230
LAST-MODIFIED:20260601
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TRANSP:OPAQUE
SUMMARY:114 PA Keys to Communication–Types of Communication
DESCRIPTION:This course is required for Parts Associate Level 1 Certification. The purpose of this course is to provide the associate an understanding about personal communication approaches and the best ways to interact with the consumer.\nThe student will learn the following impact items\n\nThe $ Value of each phone call – customer\nWhat does great communication look like\nTypes of Communication, Verbal, Tone, Body Language\nHow each type of communication affects the presentation\nHow our attitude affects the communication process\n\nThe goal is for the student to learn the best ways to communicate with a customer. This class is designed for the following associates… Parts Manager, Parts Associates.\nTake Quiz Replays\n
URL:https://mausfamilyautouniversity.com/events/114-pa-keys-to-communication-types-of-communication/
CATEGORIES:All Courses,Parts Associate Level 1,Parts Manager Certification
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